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Effective Date: December 2, 2024
GetReliefRX (“GetReliefRX,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information collected through our website, telehealth services, digital tools, and related online platforms.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when individuals interact with the GetReliefRX platform, including Telehealth consultations, prescription coordination, wellness programs, and digital healthcare services.
By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy. For questions regarding this Privacy Policy, please contact: compliance@getreliefrx.com
We collect information in several ways, including when you provide it directly to us and when it is automatically collected through your interactions with our services.
We may collect information such as:
In connection with telehealth services, consultations, or health assessments, we may collect information including:
Health information may be used to support healthcare treatment, Telehealth consultations, prescription fulfillment, and related services.
When you visit our website, we may automatically collect technical data such as:
This information helps us improve security, troubleshoot technical issues, and understand how users interact with our platform.
We may collect approximate geographic location information derived from your IP address or device settings to:
We may collect records of:
If you engage with us on social platforms or connect social accounts, we may collect publicly available information including:
We may receive information from partners or vendors including:
We treat this information as Personal Information when combined with identifiable data.
We and our service providers may collect information automatically through:
Log files record system activity such as:
These logs help maintain system security and analyze site performance.
We may use:
These technologies help us:
You may adjust cookie preferences through your browser settings.
Disabling cookies may impact certain website functionality.
We may use your information to:
You may opt out of marketing communications at any time.
We may process information to:
Where applicable, health information may be used or disclosed for purposes including:
Providing, coordinating, or managing healthcare services, including Telehealth consultations and prescription services.
Activities necessary to operate our services, including:
Health information may be disclosed when required by law including:
We may share information with service providers who perform functions on our behalf, including Telehealth platforms, pharmacies, and technology vendors. These parties are contractually required to protect personal information.
We may share information with:
Vendors that support our operations including:
When required by law or legal process.
If GetReliefRX undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.
We may share information with third parties when you explicitly authorize us to do so.
Depending on applicable law, you may have the right to:
Requests may be submitted to:
We will respond within the timeframe required by law.
Residents of certain states, including California, Colorado, and Virginia, may have additional rights regarding personal information.
These may include:
We do not sell personal information.
We implement administrative, technical, and physical safeguards to protect personal information including:
However, no internet transmission or storage system is completely secure. Users should take reasonable precautions when sharing information online.
If a security incident occurs, we may notify affected individuals electronically or through other legally permitted methods.
We retain personal information only for as long as necessary to:
When information is no longer required, it is securely deleted or anonymized.
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take steps to delete it.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external sites and encourage users to review the privacy policies of any website they visit.
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.
The updated policy will be posted on our website with a revised “Last Updated” date.
Continued use of our services constitutes acceptance of the updated policy.
GetReliefRX
149 Shiloh Road, Suite 9
Billings, Montana 59106
Email: compliance@getreliefrx.com
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